Shipping policy

We at Kinky In The Middle want your online experience to be enjoyable, simple and successful.

We accept most credit card/debit cards. Most orders are shipped from Mainland UK on the same day if received before 1pm.

Returns

If you have ordered items from us that you no longer need, want or unhappy with please contact us to arrange your refund and returning the item. 

We accept non faulty items back from our customers within 30 days of delivery however the items must be in a condition that would be suitable for the item to be resold. The item should not be personalised and be in their original packaging.

Any items that you return due to being faulty will be refunded in full including the delivery charge. The refund will be issued once we have inspected the item/s, you will be notified via e-mail of when you should expect the refund. Customers must allow 14 working days before we refund your order or ship a replacement for the faulty item. We aim to complete all refund processes within 14 working days.

Any orders returned after 30 days are not entitled to any refund.

For refunds you must return your order to the address below.

Please include a note with your order number, name and address etc with your returned items.

Kinky In The Middle

117 Buxhall Crescent, Eastway, London, E9 5JZ

Order Confirmations

You'll receive an e-mail confirming receipt of your order to the e-mail address you provided. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions.